Terms and conditions

Process

Welcome to Alpha Graphics! We are excited to provide you with high-quality graphical content tailored for streamers. Before using our services, you should know about how we work and work process:

1. 1. Share Your Needs & Aim

   Kindly describe your requirements and design inspirations to help us understand your vision. Should you require our expert design advice, let us know, and we can schedule a call.

2. 2. Get Ready for the Pricing

   Review the email for a detailed invoice with deliverables and pricing. It'll aid your decision to proceed with our services. We're available for a call at your convenience.

3. 3. Pay the First Installment

   After reaching an agreement, we will send an invoice to you for the initial half. Payment options include PayPal and debit/credit cards. Please note, the payment is non-refundable.

4. 4. Get Ready for the First Glimpse

   You'll receive the initial design draft, whether a sketch or digital proposal depending on the items. Once you approve it, we'll proceed in the same direction.

5. 5. Pay The Remaining Installment

   Upon design approval, we'll invoice the second half payment. Use available payment methods for settlement. After approval, receive final high-resolution files.

6. 6. Final File Delivery

   After payment, we'll send your final files via a link or folder with all your ordered items. Rest assured, the files will be sized appropriately for your streaming platform's needsa.

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Terms of Services

At Alpha Graphics, We are thrilled to provide you with high-quality graphical content tailored for streamers. By using our services, you agree to the following terms:

1. 1. Service Agreement:

   By accessing or using our website and services, you agree to abide by these terms. Our services encompass graphic design, branding, and content creation for streamers.

2. 2. User Content:

   Any content you provide for our services, such as logos, banners, or images, remains your property. We are granted the right to use these materials solely for the purpose of fulfilling your design requests.

3. 3. Intellectual Property:

   All the designs, graphics, and content we create for you are protected by intellectual property rights. You may use them for your streaming activities, but you cannot resell or redistribute them without our consent.

4. 4. Payments:

   Payment for our services is based on the agreed-upon rates. We reserve the right to adjust prices with prior notice. Payments are non-refundable once the design work has begun.

5. 5. Revisions and Modifications:

   We strive for your satisfaction. You are entitled to a specific number of revisions based on the package you choose. Additional revisions may incur extra charges.

6. 6. Delivery:

   We will provide the final design files in formats agreed upon. Any delays caused by factors beyond our control will be communicated promptly.

7. 7. Disclaimer of Liability:

   While we ensure high-quality design work, we are not responsible for any negative impact on your streaming activities or the results achieved from using our services.

8. 8. Termination:

   We have the right to terminate our services if you violate these terms. You can also terminate by providing us with a notice.

9. 9. Governing Law:

   These terms are governed by laws, and any disputes will be resolved through arbitration.

By using our services, you agree to these terms. We look forward to helping you elevate your streaming experience with exceptional graphics.

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Privacy Policy

At Alpha Graphics, we value your privacy and are committed to safeguarding your information. This policy explains how we collect, use, and protect your personal data:

1. Information Collection:

   We collect information you provide, such as your name, email, and design preferences, to fulfill your orders and improve our services.

2. Usage of Information:

   Your information is used to create and deliver the requested designs. We may also use it to communicate with you, provide customer support, and enhance our services.

3. Data Security:

   We employ industry-standard security measures to protect your data from unauthorized access, loss, or alteration. However, no method is entirely foolproof, and we cannot guarantee absolute security.

4. Third Parties:

   We may engage trusted third-party providers to assist in delivering our services. These parties are obligated to maintain the confidentiality of your information.

5. Data Retention:

   We retain your information as long as needed to fulfill our services and legal obligations. You can request the removal of your data by contacting us.

6. Cookies and Analytics:

   Our website may use cookies to enhance your browsing experience. We may also collect non-personal data for analytics purposes to improve our website and services.

7. Children's Privacy:

   Our services are not intended for children under the age of 13. We do

   not knowingly

   collect personal data from minors.

8. Updates:

   We may update this policy periodically. You will be notified of any significant changes.

By using our services, you agree to this Privacy Policy. Your trust is important to us, and we are dedicated to maintaining the privacy and security of your data.